LEGAL AGREEMENT
Terms and Conditions
Welcome to S.L.G Strategies. These Terms and Conditions govern your use of our advisory and recovery services. By engaging with our firm for housing voucher arrears recovery, you acknowledge and agree to the following protocols and legal frameworks.
1. Definitions
'Company' refers to S.L.G Strategies Co Inc. 'Client' means the landlord or property management entity. 'Recovery' involves the successful identification, verification, and distribution of rental arrears from NYC agencies including HRA and various housing voucher programs (Section 8, FHEPS, etc.) back to the Client’s ledger.
2. Scope of Services
We provide expert auditing, agency mediation, and claim processing services. Our firm acts as a liaison between property owners and government agencies to rectify missing subsidy payments. We do not provide legal representation in housing court; our focus is administrative recovery through agency portals and finance departments.
3. Payment Recovery Process
Our workflow involves an initial audit of the Client’s rent ledger, verification of voucher status via agency portals, and the submission of corrective documentation. Detailed reporting will be provided throughout the engagement to monitor the progress of each individual claim from submission to actual payment distribution.
4. User Obligations
Clients must provide authentic and unredacted rent ledgers, property deeds, and relevant correspondence with housing agencies. Failure to provide accurate documentation may result in the dismissal of a recovery claim. Clients are responsible for maintaining updated records within their own property management systems.
DATA PROTECTION
Privacy Policy
Our commitment to confidentiality is central to our operation. We understand the sensitivity of property ownership records and tenant subsidy data, and we employ high-level security standards to protect all information entrusted to our firm.
Data Collection
We collect essential business information including property management contact details, tax identification numbers, and specific tenant subsidy case identifiers. This data is used solely for the purpose of verifying arrears with the designated NYC agencies.
Information Sharing
Your information is never sold to third parties. Disclosure of project data is limited strictly to government agencies (HRA, Scrip, etc.) where necessary to facilitate the payment recovery process as authorized by your contract.
SERVICE COMMITMENT
Refund Policy
S.L.G Strategies operates with a clear and transparent fee structure. This policy clarifies the protocols for administrative fees and contingency payments associated with our recovery services.
Administrative Fees
One-time administrative or audit fees paid for the initial evaluation of property ledgers and agency claim eligibility are non-refundable once the audit has been completed. If the firm determines a case is ineligible for recovery after the audit, the administrative fee remains non-refundable due to the labor involved.
Contingency Agreements
For recovery projects executed on a contingency basis, fees are only collected upon the successful receipt and distribution of arrears to the Client’s accounts. In the event that a previously successfully recovered claim is later offset by an agency due to landlord non-compliance, the contingency fee remains non-refundable.